Customer Service

 

Customer satisfaction is our top priority. We want you to feel absolutely confident with your shopping experience so please let us know if there is anything we can do for you. You can also ask any questions using our "Live Chat" feature.

 

Shipping & Delivery

Your order will ship within 1-2 weeks. If you need it faster, please call 859-918-5229 or Email Us.

U.S. orders over $29.95 recieve free standard shipping. Just select the "free shipping" option when checking out.

For U.S. orders under $29.95 shipping is $15 flat rate per order.

International orders are $35 flat rate per order. Shipping is non-refundable.

 

Returns & Replacements

If you receive your product and would like a different size, style or color, call 859-918-5229 or Email Us within 24 hours of receipt. We will get you exchanged as soon as possible.

 

Refunds

There is a 10% restocking charge on all refunds. Shipping is non-refundable. If you receive your dress and desire a refund please call 859-918-5229 or Email Us immediately and make us aware of the return. Then mail the garment in new condition back to us the next business day from your local post office.

There are no refunds on dresses delivered by air on Fridays or Saturdays.

 

Size Charts

Our sizes are available on our Size Chart page. If you need additional sizing information please call 859-918-5229, Email Us, or use our "Live Chat" feature.