We accept Visa, MasterCard, American Express, Discover and Debit Cards, or you can send us a Money Order. Shipping Your order should ship within 1-5 days. If you need it faster, call us at 1-859-360-5501. Shipping is non-refundable. Exchanges If you recieve your dress and would like a different size, style or color, call us or email us at service@flowergirldresses.com within 24 hours of receipt. We will get you exchanged as soon as possible. Refunds There is a 10% restocking charge on all refunds. Shipping is non-refundable. If you recieve your dress and desire a refund call us or email us at service@flowergirldresses.com immediately and make us aware of the return. Then mail the garment in new condition back to us the next business day from your local post office. There are no refunds on dresses delivered by air on Fridays or Saturdays.